Kelly is amazing! She has a warm and caring character and works patiently alongside me and my children with additional needs. She takes time to understand what we need and goes out of her way to help us. In addition to our regular clean, Kelly took on a decluttering project with my son in his bedroom and it now looks fantastic! Since Kelly started working with us, everyone is commenting how nice the house looks. We all love Kelly and friends and family also think she is a gem as they see the positive impact she has had. The clean is of a high standard and it is a bonus that Kelly uses cruelty free, re-fillable products which is another example of her caring nature. I would highly recommend this service to anyone looking for a sensitive and reliable cleaner.